A private branch exchange (PBX) is a telephone system that enables businesses to manage their internal and external phone communications. Traditional PBX systems required significant upfront investment in hardware and software, as well as ongoing maintenance costs. However, with the advent of cloud technology, businesses can now access PBX systems through the cloud. In this article, we will explore the benefits of using cloud hosted PBX systems and the best systems available in the market.
A cloud hosted PBX system is a web-based phone system that allows businesses to manage their phone communications through the cloud. The system is hosted on remote servers, which means businesses do not need to purchase and maintain their own hardware or software infrastructure. Cloud hosted PBX systems provide businesses with the same functionality as traditional PBX systems, but with the added benefits of cloud technology.
Here are some of the benefits of using cloud hosted PBX systems:
Here are some of the best cloud hosted PBX systems available in the market:
RingCentral is a cloud hosted PBX system that offers a range of features for managing phone communications. It provides features such as call routing, queuing, recording, and monitoring, as well as video conferencing and team messaging. RingCentral is user-friendly and can be integrated with other business software tools, such as CRM and marketing automation software.
8x8 is a cloud hosted PBX system that offers a range of features for managing phone communications. It provides features such as call routing, queuing, recording, and monitoring, as well as video conferencing and team messaging. 8x8 is highly scalable and can be customized to meet the unique needs of different businesses.
Vonage is a cloud hosted PBX system that offers a range of features for managing phone communications. It provides features such as call routing, queuing, recording, and monitoring, as well as video conferencing and team messaging. Vonage is highly customizable and can be integrated with other business software tools, such as CRM and marketing automation software.
Nextiva is a cloud hosted PBX system that offers a range of features for managing phone communications. It provides features such as call routing, queuing, recording, and monitoring, as well as video conferencing and team messaging. Nextiva is highly scalable and can be customized to meet the unique needs of different businesses. It also offers advanced analytics and reporting tools to help businesses gain insights into their phone communications and make data-driven decisions.
Jive is a cloud hosted PBX system that offers a range of features for managing phone communications. It provides features such as call routing, queuing, recording, and monitoring, as well as video conferencing and team messaging. Jive is highly customizable and can be integrated with other business software tools, such as CRM and marketing automation software. It also offers advanced call analytics and reporting tools to help businesses improve their phone communications.
Cloud hosted PBX systems are the future of business communication. They offer businesses the scalability, flexibility, and advanced features they need to manage their phone communications effectively. By choosing the right cloud hosted PBX system, businesses can improve their customer experience, reduce their operating costs, and unlock new possibilities for growth and innovation.